Shipping Rates
We offer the following shipping options for all orders within the UK:
All rates apply per order, regardless of the number of bottles.
Scottish Postcodes
Due to carrier surcharges, orders to Scottish Highland and Island postcodes (including AB, DD, FK, HS, IV, KA, KW, KY, PA, PH, TD, ZE) are subject to an additional delivery charge of £29.99. This will be shown at checkout.
Northern Ireland & Remote Areas
Delivery to Northern Ireland and other remote UK postcodes may be subject to extended delivery times or additional charges. Please contact us at sales@iconicwines.co.uk before ordering if you are unsure whether your postcode is affected.
Signature Required
To ensure your wine is delivered safely and legally, a signature from a person aged 18 or over is required upon delivery. By law, wine cannot be left unattended. We strongly recommend using a business address or a location where an adult will be available to sign. We are unable to refund shipping charges for parcels returned to us due to a failed delivery.
Returns
At Iconic Wines, 100% customer satisfaction is our goal. If you suspect a bottle is faulty, please do not drink it — we need the bottle and cork for quality control. Recork the bottle, repack it in the original box, and contact us at sales@iconicwines.co.uk or call +447538404670 to arrange collection and inspection.
Once we confirm the fault, we will send a replacement of the same wine (or one of equal or higher quality) and refund the cost of that bottle, including any shipping charges.
Please inspect your order upon receipt. If anything is incorrect, contact us within 30 days to arrange a return and replacement. Please note that return shipping charges are non-refundable unless the return is due to a fault or error on our part.
Please note that vintages may change. If the advertised vintage is unavailable, we will dispatch the most current vintage. Please check with us before ordering if a specific vintage is important to you.
On the Quiver carrier-calculated option: I'd recommend mentioning it only if it's consistently available at checkout — if it shows up selectively, it can confuse customers. A brief line like "Carrier-calculated rates may also be available at checkout depending on your location" would cover it without over-promising.
Click below to go to your Shipping Policy page and paste in the updated copy: